What Makes Austin Infant Care Different?

We're transitioning into an agency focused on attachment-based care, with a select team of elite caregivers providing expert support for families.

Unlike other agencies, Austin Infant Care is a boutique agency and runs on an invite-only model for caregivers. Only the best postpartum doulas and Newborn Care Specialists in Austin are invited to join and we don’t recruit from open pools. Caregivers are vetted for professionalism, skill, references and most importantly — an alignment of values around attachment- and evidence-based care.

Austin Infant Care believes strongly in the latest evidence that responsive care is the most beneficial for newborn development. It means your caregiver will respond to every cry with loving attention, learning your baby’s particular cues and never letting them go without regulation. This allows for emotional regulation for the whole family. When baby gets their needs met, parents feel empowered in their abilities.

Caregivers are receive a yearly continuing education stipend, opportunities to build their own bank of supplies and access to a healthcare benefit. Supporting postpartum doulas and Newborn Care Specialists means supporting families.

McKenzie Jones, PPD, NCS

Caregiver and Founder

McKenzie is a dedicated, experienced and nurturing provider who believes in the natural beauty of postpartum families and ensures every baby and parent receives honest, gentle care. With years of newborn experience as a nanny then turned doula, she is knowledgeable and confident in all things baby. She believes in a hands-on and collaborative approach. When parents are cared for and confident in the care of their baby, they’re empowered to show up as their best selves to their families.

McKenzie takes pride in being a University of Texas graduate and local Austinite. She left her career in television and film to come back to what she truly loves - babies and postpartum families. She loves to run the book club as an educator for the Central Texas Mycological Society and has a passion for hydroponic gardening and growing her own food. In her free time, you can find her reading with her cat Cheeto, baking sourdough or planning her next travel adventure.